Treasure Points — Terms & Conditions

Treasure Points is the loyalty reward scheme operated by Foil Studio Pro Limited ("we", "us", "our"), registered in England & Wales (No. 16731965), 64 Rossby, Shinfield, Reading, RG2 9FS. By creating an account, placing an order, or earning or redeeming Treasure Points you agree to these terms.

1. Membership

• Treasure Points membership is free and opens automatically when you create a customer account on foilstudiopro.co.uk.
• Each customer may hold only one Treasure Points account, linked to a single email address.
• We may suspend or close an account that is misused, duplicated, or used in breach of these terms.

2. Earning Treasure Points

• Welcome bonus: you receive 50 Treasure Points when you create your account.
• On purchases: you earn 2 Treasure Points for every £1.00 spent on completed, paid orders (excluding delivery charges and any discount applied).
• Points are awarded once an order has been paid in full. Points are not earned on cancelled, refunded, or discounted-to-zero orders.
• If you place an order as a guest and later create an account using the same email address, points for those past orders are added to your balance automatically.
• Promotional events (for example double-points weekends) may change the earn rate for a limited time; any such change will be announced and applies only for the stated period.

3. Redeeming Treasure Points

• 200 Treasure Points can be redeemed for a £5.00 discount at checkout.
• Redemptions are applied to the order subtotal and cannot be used toward delivery charges.
• The minimum redemption value and any maximum redemption per order may be changed by us at any time; the value in effect at the time of redemption will apply.
• Once redeemed, points are deducted from your balance and cannot be re-credited if the order is later cancelled, unless the cancellation is our fault.

4. Points Value & Transfer

• Treasure Points have no cash value, cannot be exchanged for cash, and are non-transferable between accounts or customers.
• Treasure Points do not constitute property and cannot be sold, bartered, or assigned to any third party.

5. Expiry

• Treasure Points do not currently expire. If an expiry policy is introduced, we will give you reasonable notice, and any change will apply only to points earned after the change takes effect.
• Points are forfeited if your account is closed by you or by us in accordance with these terms.

6. Changes to the Scheme

• We may amend these terms, the earn rate, the redemption value, or any other aspect of the Treasure Points scheme at any time.
• Material changes will be announced on this page with an updated "Last updated" date. Continued use of the scheme after a change constitutes acceptance of the revised terms.

7. Fraud & Misuse

• We may decline, reverse, or void points, and refuse redemptions, where we reasonably believe an account is being used fraudulently, in breach of these terms, or in a way that abuses the scheme.
• Creating multiple accounts to obtain bonuses, or any manipulation of the points system, is prohibited.

8. Data & Privacy

Your Treasure Points balance and transaction history form part of your account information. How we collect and use your personal data is set out in our Privacy Policy.

9. Governing Law

These terms are governed by the laws of England & Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England & Wales.

10. Contact

For any questions about Treasure Points, email Info@foilstudiopro.co.uk.