Terms & Conditions

Orders & Payment

• All orders are subject to availability and confirmation of payment.
• Prices are shown in GBP and include applicable UK VAT where relevant.
• Payment is processed securely by Stripe. We do not store your card details.
• We reserve the right to refuse or cancel any order before dispatch.

Shipping & Delivery

Orders are typically dispatched within 1–2 business days. UK delivery uses Royal Mail Tracked 24. International orders are shipped on a Delivered Duty Unpaid (DDU) basis — the buyer is responsible for any local import taxes and customs fees. Full details are available on our Shipping page.

Delivery times are estimates and we are not liable for delays caused by couriers or customs.

Returns & Refunds

In accordance with the Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your goods. Items must be returned unused and in original packaging. Certain items (such as opened consumables) may be exempt for hygiene reasons. Please email Info@foilstudiopro.co.uk to arrange a return.

Product Information

We make every effort to ensure product descriptions, images, and prices are accurate. However, colours and finishes may vary slightly from the images shown due to screen settings. If you receive a faulty or incorrect item, contact us within 14 days and we will arrange a replacement or refund.

Machine Use Terms

The Liora toner foiling machine is a professional device intended for transferring foil onto toner-printed cardstock, stickers, invitations, packaging labels, and similar materials. By purchasing and using the machine you agree to the following:

• Intended use: operate the machine only for its designed foiling purpose in a dry, indoor environment, following the instructions in the supplied User Manual.
• Electrical safety: use only the supplied power cable and the correct UK voltage. Do not use the machine near water or with a damaged cable.
• Hot surfaces: internal components reach high temperatures during operation. Allow the machine to cool before touching internal parts, and keep it away from children.
• Approved materials: use only compatible foil, cardstock, and toner-printed media. We are not liable for damage caused by non-approved materials.
• Misuse: any modification, disassembly, or use outside the User Manual guidance voids the warranty and may be unsafe.
• Warranty: the machine carries a manufacturer warranty against defects in materials and workmanship. This does not cover damage from misuse, neglect, or unauthorised repairs.
• Support: for troubleshooting or safe-operation guidance, refer to the User Manual or contact Info@foilstudiopro.co.uk.

Intellectual Property

All content on this website — including text, images, logos, and designs — is the property of Foil Studio Pro Limited and may not be reproduced without our written permission.

Limitation of Liability

To the fullest extent permitted by law, Foil Studio Pro Limited shall not be liable for any indirect, incidental, or consequential loss arising from your use of the website or any product purchased from it.

Governing Law

These Terms & Conditions are governed by the laws of England & Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England & Wales.

Contact

For any questions about these Terms & Conditions, email Info@foilstudiopro.co.uk.